Tag: uninstall

TrashMe 2.1.16 available on our webstore

We’re releasing a new version of TrashMe, our uninstaller and cleaning tool for macOS. This new version 2.1.16 is recommended for everybody as we fixed some small annoying bugs. TrashMe now speaks Brazilian Portuguese too, thanks to Paulo Neto.

Starting today, TrashMe is available for direct purchase on our webstore, in addition to the Mac App Store version. The main difference is that the Mac Store version is a bit more limited as it requires installation of our free addon whereas the version available for direct purchase is fully functional even with apps requiring admin password to get uninstalled.

To celebrate the launch of TrashMe on our webstore, we offer a 20% discount with the coupon code TRASHME20. Hurry up, it’s only for a few days!

More information: TrashMe page | Release notes | Webstore

Why TrashMe does not uninstall some apps?

Many users are posting some comments on the Mac App Store about TrashMe being unable to uninstall apps. We also receive some emails about the same “issue”, so we think it’s time to clarify this restriction a little bit more.

First, you need to know that publishing an application on the Mac App Store is something quite difficult, especially for small developers. Apple has written very restrictive rules that developers must conform to. One of these rules is about privileges: an application must not ask for user’s password in any case.

But some applications installed on your Mac have special privileges, mostly applications installed through the Mac App Store. You can test by yourself: if you try to put one of those apps to the Trash, OS X will ask for your account’s password. The problem is that TrashMe can’t ask for your password due to Apple restrictions. This is why you can see a warning message when this situation occurs. Hopefully, we’ve developed a small add-on that will allow you to uninstall this sort of applications, by asking your password.

We think this is a balanced solution: being on the Mac App Store is a chance for us, because it’s very easy to buy and update application for end-users. We didn’t find any alternative, after many hours spent to discuss with Apple employees. So, we hope our customers will understand that this is not an issue, but “on-purpose”…

Check our Frequently Asked Questions to download this add-on.