Étiquette : uninstall

TrashMe 3 now available on the Mac App Store

We’re very proud to announce that TrashMe 3, our cleaner and uninstaller for macOS, is now available on the Mac App Store. Version 3 of TrashMe has been launched few months ago with a new modern user interface, an improved speed in all tasks and many new features like a duplicate finder, a disk overview and menubar extension to monitor the health of your Mac.

We promised a release of TrashMe 3 on the Mac App Store before the end of the year, and here it is. This version has the same set of features than the regular version available on our webstore. However, due to Apple restrictions, we’ve been forced to adapt the app a little bit (check the differences in our Frequently Asked Questions).

Along with this announcement, we offer a new version 3.1.1 for all our users. This new version adds an history of all cleaning actions and improves the speed of the uninstaller tool. We’ve also fixed several issues reported back.

To celebrate the release of TrashMe 3 on the Mac App Store, we offer a discount for a limited time!

Download a Free Trial
Buy on the Mac App Store or on our webstore
Users of previous version 2 can upgrade with with a discounted price.

How to uninstall apps on a Mac

Uninstalling apps on macOS is more than moving the app to the Trash. And we are going to explain why.

Each application creates many files in order to run properly: configuration files, temporary files, etc… When you just drag and drop an app into the Trash, those files are not removed from your Mac and they can waste a lot of space. For example, an app like Spotify stores the music you’re listening to in order to start playing your favorite songs faster; these files are called « caches » and they can represent several GB of wasted space if you decide to remove Spotify!

To completely uninstall an app on macOS, there are two ways:
– the manual way
– the easy way

Manual uninstall

In order to completely uninstall an app on macOS, you need to locate all files related to the app. First you need to identify the name of the app (should be easy) and the name of the editor. For example: « Photoshop » and « Abode ». This step is important because you should only delete files and folders matching this name and editor. If you remove other files, some apps could stop working and your system could become buggy.

We’re going to explain all the steps to find these files.

1. Open the Finder and go your Library folder (e.g. /Users/John/Library)

2. Look for files and folders related to the app in the following locations and move them to your Trash:

« Application Scripts »
« Application Support »
« Caches »
« Containers »
« Group Containers »
« Preferences »
« Saved Application State »

3. Move the app to the Trash

Keep in mind to verify that the files you’re going to remove are really related to the app: the filename contains the name of the app and the editor is the correct one. For example, a file called « com.abode.Photoshop.plist » is surely related to the app Photoshop from Adobe, but a file « com.microapp.Photoshop.plist » is not!

Finding all related files is something that can be sometimes painful, because there are a lot of locations to search in and you need to be very careful. That’s why there’s another way, safer and easier.

Easy and safe uninstall

Here at Jibapps, we’ve developed one of the best uninstallers for macOS: TrashMe 3. Our app will automatically search for all related files in just a few seconds and you’ll be able to move these files to the Trash with just one click.

This process is completely safe: first, we’ve perfected our algorithm for more than 10 years, to ensure that TrashMe is only revealing the correct files to you. Second, you keep control over what is deleted: each related file can be unselected if you prefer keeping it. Third, all files are only moved to your Trash instead of being permanently deleted.

To uninstall easily any app:
1. Download TrashMe 3 and open it
2. Choose « Uninstall » in the sidebar
3. Either select an app or click « List all apps »
4. Select the apps you want to uninstall, TrashMe 3 will immediately search for related files
5. Click the « Uninstall » button on the bottom right corner

Tip: you can also reset an app by clicking on the menu above the related files and choosing « Select for resetting »; all files except the app package will be deleted

As you can see, TrashMe 3 is for sure the best way to remove all files associated to an app on macOS. Your Mac deserves a pro app to reclaim space and delete all these junk apps you no longer need. Don’t wait, and download your free Trial Version now.

TrashMe 2.1.16 available on our webstore

We’re releasing a new version of TrashMe, our uninstaller and cleaning tool for macOS. This new version 2.1.16 is recommended for everybody as we fixed some small annoying bugs. TrashMe now speaks Brazilian Portuguese too, thanks to Paulo Neto.

Starting today, TrashMe is available for direct purchase on our webstore, in addition to the Mac App Store version. The main difference is that the Mac Store version is a bit more limited as it requires installation of our free addon whereas the version available for direct purchase is fully functional even with apps requiring admin password to get uninstalled.

To celebrate the launch of TrashMe on our webstore, we offer a 20% discount with the coupon code TRASHME20. Hurry up, it’s only for a few days!

More information: TrashMe page | Release notes | Webstore

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Why TrashMe does not uninstall some apps?

Many users are posting some comments on the Mac App Store about TrashMe being unable to uninstall apps. We also receive some emails about the same « issue », so we think it’s time to clarify this restriction a little bit more.

First, you need to know that publishing an application on the Mac App Store is something quite difficult, especially for small developers. Apple has written very restrictive rules that developers must conform to. One of these rules is about privileges: an application must not ask for user’s password in any case.

But some applications installed on your Mac have special privileges, mostly applications installed through the Mac App Store. You can test by yourself: if you try to put one of those apps to the Trash, OS X will ask for your account’s password. The problem is that TrashMe can’t ask for your password due to Apple restrictions. This is why you can see a warning message when this situation occurs. Hopefully, we’ve developed a small add-on that will allow you to uninstall this sort of applications, by asking your password.

We think this is a balanced solution: being on the Mac App Store is a chance for us, because it’s very easy to buy and update application for end-users. We didn’t find any alternative, after many hours spent to discuss with Apple employees. So, we hope our customers will understand that this is not an issue, but « on-purpose »…

Check our Frequently Asked Questions to download this add-on.

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